HELP CENTER
What do you need help with?
Planning a FLXPOD
Understand the product, equipment, and operating questions that shape your plan.
Buying and funding
Review project scope, purchasing questions, and the funding conversation.
Delivery and site preparation
Work through access, foundations, utilities, and arrival planning.
Warranty and product concerns
Find out what information to gather and how to ask about the terms that apply to your unit.
Care and maintenance
Organize routine checks, equipment care, and the records your facility should keep.
Running a training environment
Read practical articles about athlete development, capacity, and session organization.
QUICK ANSWERS
Common questions
Does submitting a plan place an order?＋
No. It starts a project conversation. Scope, pricing, timing, and commitments are established separately in writing.
How many athletes can train at once?＋
That depends on the usable area, equipment, activity, athlete needs, and coaching coverage. Plan groups across the pod and surrounding training area. Daily throughput and simultaneous occupancy are different measures.
Can I use equipment we already own?＋
Include it in your configuration discussion. Suitability, fit, and installation need review before it becomes part of the plan.
Does purchasing a pod include coaching or programming?＋
Confirm any services in your written scope. A physical training space does not by itself provide staffing, coaching, or a managed training program.
Where can I find the documents for my unit?＋
Start with the project and delivery records held by your organization. If you need help identifying the relevant documentation, contact FLXPOD with the project or unit reference you have.
NEXT STEP
Help us understand the issue
Include your organization, project location, the part of the system involved, and when you noticed the concern. If you have a project or unit reference, include it. You can describe any photographs or records available for follow-up.
Please don't submit athlete names, medical information, student records, payment details, or confidential documents through the general contact form.